Shipping & Handling Info

Shipping the Uncle Alex Stand-up Desk – (This information also applies to the PayStation, Sr. Stand-up Desk and its related components) – Our Uncle Alex desk is a unique and innovative piece of furniture that is securely shipped in three cartons. One carton contains the Writer’s Desk (sit-down desk), the second carton contains the Hutch and the third carton contains the Uncle Alex Conversion Kit. The Conversion Kit is the “base” that the Writer’s Desk sits on that converts it to the Uncle Alex Stand-up Desk and is a patent pending design of the Graham / Peterson Desk Company. The Conversion Kit also allows for any necessary adjustment in desk height. It is very important to have a stand-up desk that is the correct height for the user. We are the only company that offers this adjustable feature! Note: As a general rule the desktop should come to about your elbows, although it can vary a little higher or lower to the comfort of the individual. Dimensions of the Uncle Alex Desk and more detail on the range of height adjustment can be found on the Uncle Alex product page on our web site, www.grahampeterson.com. Delivery charges – Most of our orders, particularly those that include one of our desks, are generally shipped on wooden pallets with the individual cartons securely banded and shrink-wrapped together for protection during shipping. Because we use pallets the shipments are made via common carrier rather than via “loose delivery” carriers like FedEx and UPS. The delivery charge that is quoted to you in your customer Estimate is usually based on a delivery to an address with a loading dock available, or for a “tailgate” delivery. This is the least expensive way to go. Our carriers can deliver to a residential address (tailgate delivery) or to a business address without a loading dock but additional charges may apply. It just depends on the individual carrier and their scheduling. IMPORTANT NOTE: Please be aware that if a special delivery truck outfitted with a rear lift gate is required or if “inside delivery” is requested the additional charges could be significant. If these additional services are requested at the time of delivery the additional charges for these services will be billed to you separately by the carrier. These additional charges will not be refunded under our return of merchandise guarantee. Tip: The cartons are easy to carry (or by using a simple hand truck) once they are taken off the pallet. So, a friend or associate who could help you move them from the dock (or the back of the truck) to your office or residence would provide big savings! The estimated transit time is noted on your Estimate. Scheduled pick-up from our distribution center is usually 1-2 days from the date we receive your order.